Website: https://shop.lofficielmonaco.com
These General Terms and Conditions of Sale govern the contractual relationship between the company operating the website https://shop.lofficielmonaco.com and any person making a purchase through the website.
By placing an order on the website, the customer acknowledges having read and accepted these General Terms and Conditions of Sale without reservation.
- COMPANY INFORMATION
The website https://shop.lofficielmonaco.com is operated by:
MYLITTA MONACO GROUP SARL
Registered office:
MONTE CARLO BUSINESS CENTER
17, Avenue des Spélugues
98000 Monaco
Company Registration Number: 20S08586
Email: info@lofficielmonaco.com
Website: https://shop.lofficielmonaco.com
The company publishes and distributes the magazine L’Officiel Monaco and related editorial products.
- PURPOSE
The purpose of these General Terms and Conditions of Sale is to define the rights and obligations of the company and customers in connection with the sale of products offered on the website.
The website allows the purchase of:
- printed magazines
• digital magazine editions
• limited editorial products related to the magazine
• other editorial or media products offered by the publisher
These terms apply to all orders placed through the website.
- PRODUCTS
The products offered for sale on the website consist primarily of printed magazine issues and digital editions of L’Officiel Monaco.
Product descriptions are presented with the greatest possible accuracy. However, photographs, illustrations or visual representations are provided for informational purposes and may not be perfectly identical to the final product.
The publisher reserves the right to modify the product catalog at any time.
- AVAILABILITY
Products are offered for sale while stocks last.
In case of unavailability after an order has been placed, the customer will be informed as soon as possible and may choose between:
- replacement with another available product
• refund of the order
- PRICES
Prices are indicated in euros (EUR).
Prices displayed on the website may include or exclude VAT depending on the applicable legislation.
Shipping costs are indicated before order confirmation and may vary depending on the destination country.
The publisher reserves the right to modify prices at any time. However, the price applied to an order will be the one displayed at the time of purchase.
- ORDER PROCESS
The order process includes the following steps:
- selection of products
- addition to shopping cart
- verification of order details
- entry of billing and delivery information
- payment confirmation
- order validation
The order becomes final once payment has been confirmed.
An order confirmation email will be sent to the customer.
The publisher reserves the right to refuse any order in case of dispute with a customer or suspected fraudulent activity.
- PAYMENT METHODS
Payments may be made through the payment methods available on the website, which may include:
- credit card
• PayPal
• other secure payment systems
All payments are processed through secure payment providers.
The company does not store payment card information.
- DELIVERY
Printed magazines are delivered to the address provided by the customer during the order process.
Delivery times depend on the destination country and postal services.
Indicative delivery time:
- Europe: 5–10 business days
• International: 10–20 business days
Delivery delays caused by postal services or external logistics providers cannot engage the responsibility of the publisher.
The customer is responsible for providing accurate delivery information.
- DIGITAL PRODUCTS
For digital editions of the magazine, access may be granted through:
- downloadable files
• digital reading platforms
• access links
Digital products are accessible immediately after payment confirmation unless stated otherwise.
Due to their nature, digital products cannot be returned or refunded once access has been granted.
- RIGHT OF WITHDRAWAL
In accordance with European consumer regulations, customers have the right to withdraw from their purchase within 14 days for physical products.
This right applies only if the product has not been opened, damaged, or used.
The withdrawal period begins from the date of delivery.
To exercise this right, the customer must contact:
info@lofficielmonaco.com
Returned products must be sent back in their original condition.
Return shipping costs are the responsibility of the customer.
Refunds will be processed within 14 days after receipt of the returned product.
The right of withdrawal does not apply to digital content once access has been provided.
- RETURNS
In case of damaged or defective products, the customer must notify the publisher within 7 days of delivery.
The publisher may offer:
- replacement of the product
• refund
- LIABILITY
The publisher cannot be held liable for damages resulting from improper use of products purchased through the website.
The publisher is not responsible for interruptions or technical issues affecting the website.
- INTELLECTUAL PROPERTY
All content published on the website, including texts, images, logos, magazine layouts and digital editions, is protected by copyright and intellectual property laws.
Any reproduction, distribution, or use without prior written authorization is strictly prohibited.
- PERSONAL DATA
Personal data collected during the order process is used solely for order processing and customer service.
Data processing is conducted in accordance with applicable data protection regulations including GDPR.
Customers may request access, modification, or deletion of their personal data.
- FORCE MAJEURE
The publisher shall not be held liable for delays or failure to perform obligations caused by events beyond its control including natural disasters, strikes, or disruptions of postal services.
- APPLICABLE LAW
These General Terms and Conditions of Sale are governed by the laws applicable in Monaco.
Any dispute relating to the interpretation or execution of these terms shall be subject to the jurisdiction of the competent courts of Monaco.
- CUSTOMER SERVICE
For any questions regarding orders, deliveries, or returns, customers may contact:
Email: info@lofficielmonaco.com
Website: https://shop.lofficielmonaco.com